Refund policy

  • Returns accepted on standard products within 30 days of delivery.
  • Custom creations are not eligible for refunds or returns, as considerable time and effort is spent making these items per our unique specifications.
  • Please contact us within 48 hours of receiving the item with any damages and we will work with you as quickly as possible to resolve the issue.
  • If your order was correct, but you just don’t like it for some reason or it was not what you were expecting, you can return it to us (you pay the return shipping with insurance). Contact us at dana@nearanddeer.com to initiate this process.
  • We are not responsible for stolen packages.