Production Time
All of our faux taxidermy wall decor is made to order—just for you! Our typical processing time is 4–6 business days, starting the day your order is placed.
In a rush or need it by a specific date? Email us at dana@nearanddeer.com and we’ll do our best to accommodate. We’ve been last-minute shoppers too (no judgment here!).
For large orders: More pieces may mean a bit more time. Since every item is painted with love, we don’t rush the magic. If you’re ordering in bulk, contact us first to talk timing and possible discounts.
Custom Orders
We love custom projects! If you’ve got a color in mind—even something super specific—we can match it. No boring color charts here; just send us a reference or general idea and we’ll bring your vision to life.
Want the antlers and head in different shades? Go for it—we’re all about bold choices.
We also specialize in fabric-wrapped faux deer heads, and we work with Spoonflower.com, where you can choose from thousands of unique fabric prints. Custom decor dreams? Delivered.
Returns & Exchanges
If something’s off or you simply changed your mind, no worries—we offer returns and exchanges. Just:
-
Email us at dana@nearanddeer.com
-
Cover return shipping (we recommend purchasing insurance)
-
We’ll refund or exchange your order once the item is safely back in our hands!
We treat our customers the way we’d want to be treated—with care and quick responses.
Missing Items
Rare, but it happens! If something’s missing from your order:
-
Email dana@nearanddeer.com with your order number
-
We’ll verify and ship your missing item right away—no hassle, no stress!
Note: We are not responsible for stolen packages. Please check your tracking and make sure someone is home to receive your delivery.
Damaged or Broken Items
We pack with care, but sometimes shipping gremlins do their worst. If your item arrives broken or damaged:
-
Email dana@nearanddeer.com
-
Include your order number and clear photos of the damaged product and packaging
-
We’ll take care of it ASAP with a replacement or refund
We’ll also use the photos to file a claim with the shipping carrier. You just sit back and get ready to redecorate.
International Shipping
We ship internationally!
- International orders are shipped via United States Postal Service or FedEx International Economy.
- Your country may charge you import fees or VAT that are not included in the shipping price.
- We recommend that you look to see if you are subject to any additional fees prior to purchasing this item, as we are not responsible for paying any additional fees.
- Customers are responsible for any duties, taxes, or additional charges imposed by your country.
- If you are not able to checkout because shipping options are not available, please email us at dana@nearanddeer.com. We will provide you a shipping cost estimate as quickly as we can.